Daniel Thwaites are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us be processed.
The information we collect
Personal information would include information anything you complete on the web page in which we collect it and may also include your IP address.
We may collect personal information in the following places:
- Our web sites, including cookies unless you configure your web browser not to accept them
- Through social media channels
- Through 3rd parties supplying a service to us ( e.g. table booking or gift voucher purchase)
- When you otherwise provide it to us voluntarily (e.g. completing a feedback form)
We may use this information to contact you by e-mail or other methods about your transaction however we will only use this information for marketing to you where you have given us explicit consent to do so.
Our web site may contain links to others; we do not endorse or accept any responsibility or liability for these other websites therefore please be aware when visiting other sites that we have no control over the content of these sites. Please also ensure that you have taken precautionary measures to ensure that any downloads etc. are safe.
Data may be transferred, processed and stored at a destination outside the European Economic Area by staff of one of our trusted suppliers.
Unfortunately, the transmission of information via the internet is not completely secure and while we will do our best to protect your personal data, we cannot guarantee its security. Any transmission is done at your own risk.
By browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information please contact our Data Protection Officer at Daniel Thwaites on firstname.lastname@example.org.
Cookies are tiny, harmless text files sent to your computer or mobile when you visit a website and there are different types of cookies – these are the cookies we use on our websites.
Persistent Cookies which help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
Session Cookies which remember your selections when using the web booking system – these are essential to the working of the website and if disabled you will not be able to use this part of the site.
Google AdSense Cookies – used by Google to report anonymous data for future marketing use – you can find out here.
Google Analytics Cookies – used to understand more about how the site is being used to help improve the user experience however all data is anonymous. You can find out more at here.
Hotjar Enabled Site – in a similar way to Google we use Hotjar to understand how people use the website. Again all data is anonymised and you can find out more here.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies based on implied consent, but you can modify your browser setting to decline cookies if you prefer although this may prevent you from taking full advantage of the website. To find more information about cookies and how to control or delete them we recommend you visit aboutcookies.
Email Newsletter Signup
We only use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you if you have signed up and given us explicit consent to do so. We do not sell customer data or mailing lists to any third parties. We only share your information with our trusted email service provider, Wired Plus, to ensure we can fulfil our service you’ve requested and consented to. You may opt- out of receiving these communications from us by following the unsubscribe link provided in any email we send.
Current third parties are:
Reservations systems: where information is collected in order to process a transaction such as a room booking or table reservation.
Gift vouchers: where information is collected in order to purchase a gift voucher.
Accuracy of details
While we have tried to ensure that all information about the properties, facilities, attractions and events is accurate we cannot accept responsibility if this is not the case. Please do remember that facilities may alter from time to time and Daniel Thwaites cannot be held responsible for any changes that occur or any errors or omissions in respect of the information. Liability is therefore excluded for any loss of expense incurred further to reliance upon such information.
Material on this website is protected by copyright which is owned by Daniel Thwaites. Users may view, print and download the contents for personal use only and the contents must not be used for any commercial purposes without the permission of Daniel Thwaites.
Information Commissioners Office – As the independent arbiter of information rights, the Information Commissioner has been charged with regulating the new rules for websites aimed at UK consumers.
Choice of law
These Terms and Conditions are subject to English Law and any dispute in relation to them shall be subject to the exclusive jurisdiction of the English Courts.
Registered Company Name: Daniel Thwaites PLC
Registered Company Number: 00051702
Registered Company Address: Penny Street, Blackburn, BB1 6HL